Disclosure Requirements
Informing end users about your use of Cartesia products
When you build applications using Cartesia products — including Sonic, Ink, Line, and Voice Cloning — your use of those products is governed by the Cartesia Terms of Service. You are responsible for providing clear notice to your end users that:
- They are interacting with AI rather than a human
- Their conversations are being recorded and may be shared with Cartesia and its third-party large language model providers
You must provide this disclosure immediately prior to any interaction with Cartesia products — including Sonic, Ink, Line, and Voice Cloning. Users must not be able to access or use the feature without first being presented with this notice. Common implementation methods include:
- A separate screen or interstitial
- A pop-up notice
- A persistent banner
- A verbal or pre-recorded disclosure at the start of a voice call
Sample written disclosure language
You should modify the following language to your specific use case while maintaining the required disclosures:
We use Cartesia products to help power our [insert purposes]. By clicking “Agree” and each time you interact with this AI model, you consent to us, Cartesia, and each of our service providers (including third-party LLM providers) recording, viewing, storing, and sharing your communications to provide the service, improve our products and services, train machine learning models, and comply with applicable law.
Sample verbal disclosure language
Hi, I’m an AI assistant. This call may be recorded and shared with service providers for quality assurance and service improvement purposes. For more information, please refer to our privacy policy available at: [insert link].
Legal disclaimer
The information provided above is for general informational purposes only. Your organization is solely responsible for ensuring that its use of Cartesia products complies with the Cartesia Terms of Service and all applicable laws and regulations. This guidance does not constitute legal advice. You should consult your legal counsel regarding any questions about legal or regulatory compliance.