Managed Agents / Appointment scheduling
#1 on EVA-BenchEVA-Bench is ServiceNow's independent benchmark for voice agents in enterprise workflows like customer support. It scores each agent on how accurately it completes the task and on the caller's experience.
#1 on Speech Agent ArenaSpeech Agent Arena is Artificial Analysis' independent benchmark for grading speech to speech models on enterprise tasks using human evaluators.
AI scheduling agents that keep your calendar full.
Callers can book and reschedule appointments and reservations 24/7.
Trusted by leading teams
Ranked #1
on EVA-Bench and Speech Agent Arena
Turn calls into booked appointments
The agent only books once the caller agrees, and when plans change, it finds a new time instead of canceling.
The agent is available 24/7, asks what the caller needs, and offers open times from your calendar.
The agent repeats the day, time, and location, and only books once the caller agrees. Customers hang up knowing exactly when to come in.
When plans change, the agent finds the booking and offers the next open time your rescheduling policy allows, so the appointment stays on your calendar.
The agent asks a few questions and books the right appointment based on the caller's answers.
Built on best-in-class speech models
Cartesia handles listening, turn-taking and interruptions. You bring the instructions, the LLM and the tools.
- $0.03per minute through December 31, 2026
- #1on Speech Agent Arena and EVA-Bench
- 24/7answers every call, at any hour
Natural turn-taking
The agent lets callers finish, handles interruptions and pauses, and never talks over anyone.
Your choice of LLM and tools
Pick the LLM that is best suited for your agent's job, and give it tools to take action.
A voice that fits your brand
Pick from a library of natural, expressive voices so every call sounds like your company.
Understand which calls became appointments
Every call is recorded and transcribed. See which calls ended in a booking, which cancellations were rescheduled, and which found no open time.
Launch a scheduling agent in three steps
Clone the template
Copy this use case into your Cartesia account and edit the instructions to match your policies.
Connect your systems
Connect the agent to the systems it needs, then give it a Cartesia phone number or bring your own.
Test the agent, then go live
Place test calls from the browser, read the transcripts, and score calls with your own metrics.
Pricing. $0.03/min promotional pricing through December 31, 2026.
Start buildingEnterprise-grade security
HIPAA compliant

SOC 2 Type 2

GDPR
Appointment scheduling FAQs
Does an AI scheduling assistant work with my calendar?
Yes. The agent connects to your scheduling system through tools you configure, and your system stays the source of truth for open times and bookings.
Can an AI scheduling assistant reschedule and cancel appointments?
Yes. Connect the agent to your booking system so it can find and change a booking. It offers a new time before it cancels, and confirms with the caller before making any change.
How do I prevent double bookings?
Your booking system checks the slot when the agent saves it, and the agent only confirms the time once your system accepts the booking.
Can an AI scheduling assistant call to confirm appointments?
Yes. Agents can both make and answer calls, so the agent can call the day before to confirm, and reschedule if the time no longer works. You decide who gets called and when.
Can the agent transfer calls to our front desk?
Yes. The agent can transfer calls to your team, and you control exactly when it does.
How should we measure a scheduling agent?
Evaluate the agent against your key success criteria. For example, you can measure what percentage of calls end in a booking, or what percentage of cancellations the agent reschedules.
How much does an AI scheduling assistant cost?
Agents are $0.03 per minute through December 31, 2026.
How fast can I go live?
Start from the appointment scheduling template in your Cartesia dashboard, connect your calendar, and place a test call in minutes. Add a phone number when you're ready.
Find your voice
Talk to an expert.
Connect with a member of our team and learn how Cartesia can help you build world-class voice experiences.
Start building.
Access our models via API and bring an agent into production with our SDKs and developer tools.
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