Is Arizona a one-party consent state?
Yes. Arizona is a one-party consent state for recording calls, under Ariz. Rev. Stat. §§ 13-3005, 13-3012.
General information, not legal advice. Laws change and we can get things wrong, so check with a lawyer before relying on any of this. Citations checked October 2026. Spotted an error? Tell us.
Recording calls in Arizona
Arizona lets a call be recorded when one person on it agrees. The business is a party to every call its agent answers, so its own consent is generally enough under the statute.
§ 13-3005(A)(1) makes it a crime to intercept a wire or electronic communication you are not a party to without the consent of either the sender or the receiver. § 13-3012(9) exempts any interception made with the consent of a party to the communication or a person present during it.
Reporters Committee summary for ArizonaArizona is a one-party consent state, so the penalty applies to recording a call you are not a party to when no party has consented (§§ 13-3005(A), 13-3012(9)). That interception is a class 5 felony. For a first offense, the prison range runs up to 2 years, or 2.5 years with aggravating factors, and the fine can reach $150,000 (§§ 13-702(D), 13-801(A)). The person recorded can sue for the greater of actual damages plus the violator's profits, $100 a day, or $10,000, plus punitive damages in appropriate cases and attorney fees. The suit must be filed within 1 year of when they could first discover the violation (§ 12-731).
General information, not legal advice. Citations checked October 2026. Ask a Arizona lawyer about your own calls.
Using an AI agent to answer your Arizona line
Arizona only needs one party's consent, but a caller from California or Florida brings their state's stricter rule onto the call. So the agent opens every call by saying it is recorded.
“Thanks for calling. This is an AI assistant, and this call is recorded. How can I help?”
A Cartesia voice agent answers your business line, says this on every call, then takes messages or transfers the caller to your team.
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If the agent also calls out from Arizona
An answering service mostly takes calls. Callbacks and reminders are outbound, and outbound calls follow the federal rules plus Arizona's own.
Outbound calls that use an AI voice need the called party's prior express consent, unless the call is for an emergency or fits an FCC exemption. AI-voice calls that include telemarketing need prior express written consent. The FCC ruled in February 2024 (FCC 24-17) that an AI-generated voice is an artificial voice under the TCPA, so these calls must also identify the caller and, for telemarketing, offer a way to opt out.
47 U.S.C. § 227(b)(1)(B)47 C.F.R. § 64.1200(a)(2) and (a)(3)FCC ruling on AI voices, February 2024Federal rules allow telemarketing calls from 8 a.m. to 9 p.m. in the called party's local time. Some states set a shorter window, listed below when they do.
16 C.F.R. § 310.4(c)A seller making telephone solicitations in Arizona may not block caller ID (§ 44-1278(B)(1)). It may not call a residential line with an artificial or prerecorded voice message unless the call is for an emergency or the called party gave prior express consent (§ 44-1278(B)(4)). It must also honor requests not to be called and follow the federal calling rules in 47 C.F.R. § 64.1200 and 16 C.F.R. § 310.4 (§ 44-1278(B)(2), (6)).
Statute textArizona bars telephone solicitation calls and texts to numbers on the national do-not-call registry, with a civil penalty of up to $1,000 per violation (§ 44-1282). Sellers must register with the Secretary of State before making telephone solicitations unless an exemption in § 44-1273 applies, and doing business unregistered is a class 5 felony (§§ 44-1272, 44-1277).
Statute textWhere Arizona callers are
Time zone: Mountain, with no daylight saving time (the Navajo Nation observes it). You set your business hours in your own time zone, and the agent takes messages outside them.
480
Mesa and Scottsdale
520
Tucson
602
Phoenix
928
Northern and western Arizona
States near Arizona
Enterprise-grade security
HIPAA compliant
SOC 2 Type 2
GDPR
Arizona call recording law FAQs
Is Arizona a one-party or all-party consent state for recording calls?
Arizona is a one-party consent state for recording calls, under Ariz. Rev. Stat. §§ 13-3005, 13-3012. This is general information, not legal advice. Ask a lawyer about your own calls.
Do I have to tell callers an AI agent is recording in Arizona?
Arizona needs one party's consent, and the business is a party. Most businesses announce recording anyway, because a caller in an all-party state such as California or Florida can bring that state's rule into the call. The sample agent opens with "Thanks for calling. This is an AI assistant, and this call is recorded. How can I help?" This is general information, not legal advice.
What if the caller is in a different state than my Arizona business?
The stricter state's rule can apply. In Kearney v. Salomon Smith Barney (2006), the California Supreme Court held that California's all-party rule governs, going forward, calls a Georgia office records with clients in California. A business that takes calls from other states usually announces recording on every call.
How much does a Cartesia agent cost to answer calls in Arizona?
Managed Agents cost $0.03/min, plus telephony and LLM usage. See pricing.
Which time zone and area codes cover Arizona?
Time zone: Mountain, with no daylight saving time (the Navajo Nation observes it). Main area codes: 480, 520, 602, 928. The agent answers calls from any number, and you set your business hours in your own time zone.
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