Is Indiana a one-party consent state?
Yes. Indiana is a one-party consent state for recording calls, under Ind. Code art. 35-33.5.
General information, not legal advice. Laws change and we can get things wrong, so check with a lawyer before relying on any of this. Citations checked October 2026. Spotted an error? Tell us.
Recording calls in Indiana
Indiana lets a call be recorded when one person on it agrees. The business is a party to every call its agent answers, so its own consent is generally enough under the statute.
Indiana defines interception as recording a communication by someone other than a sender or receiver, without the consent of the sender or receiver (§ 35-31.5-2-176). § 35-33.5-5-5(b) makes knowingly or intentionally intercepting a communication a Level 5 felony.
Reporters Committee summary for IndianaIndiana is a one-party consent state, so the penalty applies to recording a call you are not a party to when neither the sender nor the receiver consented (§ 35-31.5-2-176). Unlawful interception is a Level 5 felony, punishable by 1 to 6 years in prison and a fine of up to $10,000 (§§ 35-33.5-5-5(b), 35-50-2-6). The person recorded can sue for the greater of actual damages, $100 for each day of violation, or $1,000, plus punitive damages, court costs and attorney fees (§ 35-33.5-5-4).
General information, not legal advice. Citations checked October 2026. Ask a Indiana lawyer about your own calls.
Using an AI agent to answer your Indiana line
Indiana only needs one party's consent, but a caller from California or Florida brings their state's stricter rule onto the call. So the agent opens every call by saying it is recorded.
“Thanks for calling. This is an AI assistant, and this call is recorded. How can I help?”
A Cartesia voice agent answers your business line, says this on every call, then takes messages or transfers the caller to your team.
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If the agent also calls out from Indiana
An answering service mostly takes calls. Callbacks and reminders are outbound, and outbound calls follow the federal rules plus Indiana's own.
Outbound calls that use an AI voice need the called party's prior express consent, unless the call is for an emergency or fits an FCC exemption. AI-voice calls that include telemarketing need prior express written consent. The FCC ruled in February 2024 (FCC 24-17) that an AI-generated voice is an artificial voice under the TCPA, so these calls must also identify the caller and, for telemarketing, offer a way to opt out.
47 U.S.C. § 227(b)(1)(B)47 C.F.R. § 64.1200(a)(2) and (a)(3)FCC ruling on AI voices, February 2024Federal rules allow telemarketing calls from 8 a.m. to 9 p.m. in the called party's local time. Some states set a shorter window, listed below when they do.
16 C.F.R. § 310.4(c)Indiana regulates any device that dials numbers and plays a prerecorded or synthesized voice message (§ 24-5-14-1). The caller needs the subscriber's prior consent, or a live operator who gets consent before the message plays (§ 24-5-14-5(b)), and the operator must first give the business name, the purpose and what is being sold (§ 24-5-14-7). Sales calls of this kind may not reach a subscriber before 9 a.m. or after 8 p.m. (§ 24-5-14-8). Messages to people with a current business or personal relationship are exempt (§ 24-5-14-5(a)).
Statute textIndiana keeps its own do-not-call list. A telephone solicitor may not make a sales call to a listed number (§ 24-4.7-4-1), and must give their true first and last name and the business they call for as soon as the call connects (§ 24-4.7-4-2).
Statute textWhere Indiana callers are
Time zone: Eastern, with the northwest and southwest corners on Central. You set your business hours in your own time zone, and the agent takes messages outside them.
219
Gary and northwest Indiana
260
Fort Wayne
317
Indianapolis
463
Indianapolis, with 317
574
South Bend
765
Lafayette and Muncie
812
Evansville and southern Indiana
930
Southern Indiana, with 812
States near Indiana
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HIPAA compliant
SOC 2 Type 2
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Indiana call recording law FAQs
Is Indiana a one-party or all-party consent state for recording calls?
Indiana is a one-party consent state for recording calls, under Ind. Code art. 35-33.5. This is general information, not legal advice. Ask a lawyer about your own calls.
Do I have to tell callers an AI agent is recording in Indiana?
Indiana needs one party's consent, and the business is a party. Most businesses announce recording anyway, because a caller in an all-party state such as California or Florida can bring that state's rule into the call. The sample agent opens with "Thanks for calling. This is an AI assistant, and this call is recorded. How can I help?" This is general information, not legal advice.
What if the caller is in a different state than my Indiana business?
The stricter state's rule can apply. In Kearney v. Salomon Smith Barney (2006), the California Supreme Court held that California's all-party rule governs, going forward, calls a Georgia office records with clients in California. A business that takes calls from other states usually announces recording on every call.
How much does a Cartesia agent cost to answer calls in Indiana?
Managed Agents cost $0.03/min, plus telephony and LLM usage. See pricing.
Which time zone and area codes cover Indiana?
Time zone: Eastern, with the northwest and southwest corners on Central. Main area codes: 219, 260, 317, 463, 574, 765, 812, 930. The agent answers calls from any number, and you set your business hours in your own time zone.
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