Is Virginia a one-party consent state?
Yes. Virginia is a one-party consent state for recording calls, under Va. Code Ann. § 19.2-62.
General information, not legal advice. Laws change and we can get things wrong, so check with a lawyer before relying on any of this. Citations checked October 2026. Spotted an error? Tell us.
Recording calls in Virginia
Virginia lets a call be recorded when one person on it agrees. The business is a party to every call its agent answers, so its own consent is generally enough under the statute.
§ 19.2-62(A) makes it a Class 6 felony to intentionally intercept a wire, electronic or oral communication. Under § 19.2-62(B)(2), it is not a crime to record a call you are a party to, or one where a party has given prior consent.
Reporters Committee summary for VirginiaVirginia is a one-party consent state, so the penalty applies to recording a call you are not a party to when no party has consented (§ 19.2-62(B)(2)). That interception is a Class 6 felony (§ 19.2-62(A)), punishable by 1 to 5 years in prison, or at the court's discretion up to 12 months in jail and a fine of up to $2,500 (§ 18.2-10(f)). The person recorded can sue for actual damages but not less than $400 a day or $4,000, whichever is higher, plus punitive damages and attorney fees (§ 19.2-69). The minimum doubles to $800 a day or $8,000 when the call is between an attorney and client, a licensed health practitioner and patient, a licensed counselor or therapist and client, spouses, or a clergy member and a person seeking counsel.
General information, not legal advice. Citations checked October 2026. Ask a Virginia lawyer about your own calls.
Using an AI agent to answer your Virginia line
Virginia only needs one party's consent, but a caller from California or Florida brings their state's stricter rule onto the call. So the agent opens every call by saying it is recorded.
“Thanks for calling. This is an AI assistant, and this call is recorded. How can I help?”
A Cartesia voice agent answers your business line, says this on every call, then takes messages or transfers the caller to your team.
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If the agent also calls out from Virginia
An answering service mostly takes calls. Callbacks and reminders are outbound, and outbound calls follow the federal rules plus Virginia's own.
Outbound calls that use an AI voice need the called party's prior express consent, unless the call is for an emergency or fits an FCC exemption. AI-voice calls that include telemarketing need prior express written consent. The FCC ruled in February 2024 (FCC 24-17) that an AI-generated voice is an artificial voice under the TCPA, so these calls must also identify the caller and, for telemarketing, offer a way to opt out.
47 U.S.C. § 227(b)(1)(B)47 C.F.R. § 64.1200(a)(2) and (a)(3)FCC ruling on AI voices, February 2024Federal rules allow telemarketing calls from 8 a.m. to 9 p.m. in the called party's local time. Some states set a shorter window, listed below when they do.
16 C.F.R. § 310.4(c)The Virginia Telephone Privacy Protection Act covers sales calls and texts to Virginia numbers and residents. Calls may run only from 8 a.m. to 9 p.m. at the called person's location without prior consent (§ 59.1-511). The caller must give a first and last name and the business it calls for right away (§ 59.1-512), send a callback number to caller ID (§ 59.1-513), and not call numbers on the National Do Not Call Registry or numbers that asked not to be called, a request that lasts 10 years (§ 59.1-514). A person who gets a call in violation can sue for $500 for a first violation, $1,000 for a second and $5,000 for each later one. A court can raise a willful first or second violation to $5,000, and can award attorney fees (§ 59.1-515).
Statute textWhere Virginia callers are
Time zone: Eastern. You set your business hours in your own time zone, and the agent takes messages outside them.
276
Southwest Virginia
434
Charlottesville and Lynchburg
540
Roanoke and the Shenandoah Valley
571
Northern Virginia, with 703
703
Northern Virginia
757
Hampton Roads
804
Richmond
948
Hampton Roads, with 757
States near Virginia
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Virginia call recording law FAQs
Is Virginia a one-party or all-party consent state for recording calls?
Virginia is a one-party consent state for recording calls, under Va. Code Ann. § 19.2-62. This is general information, not legal advice. Ask a lawyer about your own calls.
Do I have to tell callers an AI agent is recording in Virginia?
Virginia needs one party's consent, and the business is a party. Most businesses announce recording anyway, because a caller in an all-party state such as California or Florida can bring that state's rule into the call. The sample agent opens with "Thanks for calling. This is an AI assistant, and this call is recorded. How can I help?" This is general information, not legal advice.
What if the caller is in a different state than my Virginia business?
The stricter state's rule can apply. In Kearney v. Salomon Smith Barney (2006), the California Supreme Court held that California's all-party rule governs, going forward, calls a Georgia office records with clients in California. A business that takes calls from other states usually announces recording on every call.
How much does a Cartesia agent cost to answer calls in Virginia?
Managed Agents cost $0.03/min, plus telephony and LLM usage. See pricing.
Which time zone and area codes cover Virginia?
Time zone: Eastern. Main area codes: 276, 434, 540, 571, 703, 757, 804, 948. The agent answers calls from any number, and you set your business hours in your own time zone.
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