Is Wisconsin a one-party consent state?

Yes. Wisconsin is a one-party consent state for recording calls, under Wis. Stat. § 968.31.

General information, not legal advice. Laws change and we can get things wrong, so check with a lawyer before relying on any of this. Citations checked October 2026. Spotted an error? Tell us.

Recording calls in Wisconsin

Wisconsin lets a call be recorded when one person on it agrees. The business is a party to every call its agent answers, so its own consent is generally enough under the statute.

Wis. Stat. § 968.31

§ 968.31(1) makes it a Class H felony to intentionally intercept a wire, electronic or oral communication. Under § 968.31(2)(c), a person may record a call they are a party to, or one where a party has given prior consent, unless the recording is made to commit a criminal or tortious act or any other injurious act.

Reporters Committee summary for Wisconsin
How to read it

Wisconsin's exception is narrower than the federal one. A party may not record to commit 'any other injurious act' (§ 968.31(2)(c)), a phrase Congress removed from the federal statute in 1986.

Penalties

Wisconsin is a one-party consent state, so the penalty applies to recording a call you are not a party to when no party has consented, or recording to commit a criminal, tortious or injurious act (§ 968.31(2)(c)). That interception is a Class H felony (§ 968.31(1)), punishable by up to 6 years in prison, a fine of up to $10,000, or both (§ 939.50(3)(h)). The person recorded can sue for actual damages but not less than $100 a day or $1,000, whichever is higher, plus punitive damages and attorney fees (§ 968.31(2m)).

General information, not legal advice. Citations checked October 2026. Ask a Wisconsin lawyer about your own calls.

Using an AI agent to answer your Wisconsin line

Wisconsin only needs one party's consent, but a caller from California or Florida brings their state's stricter rule onto the call. So the agent opens every call by saying it is recorded.

“Thanks for calling. This is an AI assistant, and this call is recorded. How can I help?”

A Cartesia voice agent answers your business line, says this on every call, then takes messages or transfers the caller to your team.

Trusted by leading teams

ServiceNowArtificial Analysis

Ranked #1

on EVA-Bench and Speech Agent Arena

ServiceNow
Indeed
SpeakX
Supernova
1Point1
ELSA

If the agent also calls out from Wisconsin

An answering service mostly takes calls. Callbacks and reminders are outbound, and outbound calls follow the federal rules plus Wisconsin's own.

Federal: AI voice and telemarketing

Outbound calls that use an AI voice need the called party's prior express consent, unless the call is for an emergency or fits an FCC exemption. AI-voice calls that include telemarketing need prior express written consent. The FCC ruled in February 2024 (FCC 24-17) that an AI-generated voice is an artificial voice under the TCPA, so these calls must also identify the caller and, for telemarketing, offer a way to opt out.

47 U.S.C. § 227(b)(1)(B)47 C.F.R. § 64.1200(a)(2) and (a)(3)FCC ruling on AI voices, February 2024
Federal: calling hours

Federal rules allow telemarketing calls from 8 a.m. to 9 p.m. in the called party's local time. Some states set a shorter window, listed below when they do.

16 C.F.R. § 310.4(c)
Wis. Stat. § 100.52

A telephone solicitor may not use a prerecorded message without the recipient's consent, call numbers with Wisconsin area codes on the national do-not-call registry, or block or falsify caller ID (§ 100.52(4)(a)). A solicitor that has employees or contractors make sales calls to Wisconsin homes must register with the state consumer protection department (§ 100.52(3), (4)(b)).

Statute text
Wis. Admin. Code ATCP §§ 127.04, 127.83

Before anything beyond a greeting, a seller making a sales call must give the seller's name, the caller's name, that it is selling, and what it is selling (ATCP 127.04). A prerecorded sales message needs the customer's prior signed written agreement, which may be electronic (ATCP 127.83(2)(b)).

Statute text

Where Wisconsin callers are

Time zone: Central. You set your business hours in your own time zone, and the agent takes messages outside them.

262

Waukesha and Kenosha

274

Green Bay, with 920

353

Madison, with 608

414

Milwaukee

534

Northern Wisconsin, with 715

608

Madison

715

Northern Wisconsin

920

Green Bay and Appleton

Enterprise-grade security

  • HIPAA compliant badge

    HIPAA compliant

  • SOC 2 Type 2 badge

    SOC 2 Type 2

  • GDPR badge

    GDPR

Wisconsin call recording law FAQs

Is Wisconsin a one-party or all-party consent state for recording calls?

Wisconsin is a one-party consent state for recording calls, under Wis. Stat. § 968.31. Wisconsin's exception is narrower than the federal one. A party may not record to commit 'any other injurious act' (§ 968.31(2)(c)), a phrase Congress removed from the federal statute in 1986. This is general information, not legal advice. Ask a lawyer about your own calls.

Do I have to tell callers an AI agent is recording in Wisconsin?

Wisconsin needs one party's consent, and the business is a party. Most businesses announce recording anyway, because a caller in an all-party state such as California or Florida can bring that state's rule into the call. The sample agent opens with "Thanks for calling. This is an AI assistant, and this call is recorded. How can I help?" This is general information, not legal advice.

What if the caller is in a different state than my Wisconsin business?

The stricter state's rule can apply. In Kearney v. Salomon Smith Barney (2006), the California Supreme Court held that California's all-party rule governs, going forward, calls a Georgia office records with clients in California. A business that takes calls from other states usually announces recording on every call.

How much does a Cartesia agent cost to answer calls in Wisconsin?

Managed Agents cost $0.03/min, plus telephony and LLM usage. See pricing.

Which time zone and area codes cover Wisconsin?

Time zone: Central. Main area codes: 262, 274, 353, 414, 534, 608, 715, 920. The agent answers calls from any number, and you set your business hours in your own time zone.

Put an agent on your Wisconsin line

Talk to an expert.

Connect with a member of our team and learn how Cartesia can help you build world-class voice experiences.

Contact Sales

Try the answering agent

Access our models via API and bring an agent into production with our SDKs and developer tools.

Open the template