Microsoft Teams AI voice agents that flag urgent calls

{
  "type": "webhook",
  "name": "notify_team",
  "description": "Posts a message about this call to the team's Microsoft Teams channel. Use it for urgent calls and callback requests.",
  "pre_tool_speech": "auto",
  "execution_mode": "async",
  "response_timeout_secs": 15,
  "api_schema": {
    "url": "https://api.your-company.com/teams/alert",
    "method": "POST",
    "request_body_schema": {
      "type": "object",
      "properties": {
        "caller_name": {
          "type": "string",
          "description": "The caller's name, as they gave it."
        },
        "phone": {
          "type": "string",
          "dynamic_variable": "system__caller_id"
        },
        "reason": {
          "type": "string",
          "description": "What the caller needs, in one or two plain sentences, under 300 characters."
        },
        "urgency": {
          "type": "string",
          "enum": [
            "callback",
            "urgent",
            "emergency"
          ],
          "description": "How urgent the call is."
        }
      },
      "required": [
        "caller_name",
        "reason",
        "urgency"
      ]
    },
    "authentication": {
      "mode": "bearer",
      "token": {
        "type": "secret",
        "secret_value": "YOUR_SERVICE_TOKEN"
      }
    }
  }
}

{
  "config": {
    "system_tools": {
      "transfer_to_number": {
        "description": null,
        "pre_tool_speech": "auto",
        "transfers": [
          {
            "destination": {
              "type": "phone",
              "phone_number": "+14155550141"
            },
            "condition": "The caller reports an emergency, after the Teams message is sent."
          }
        ]
      }
    }
  }
}