Managed Agents at Previously $0.06 $0.03/minManaged Agents are Previously $0.06 $0.03/min.

ServiceNow#1 on EVA-Bench

Artificial Analysis#1 on Speech Agent Arena

Immigration attorney answering service that escalates detention calls.

Callers can report a detention, log a notice date, and reach the attorney on call.

Talk to salesStart building

Trusted by leading teams

ServiceNowArtificial Analysis

Ranked #1

on EVA-Bench and Speech Agent Arena

ServiceNow
Indeed
SpeakX
Supernova
1Point1
ELSA

Reach an attorney fast when a family member is detained

A detention reaches the attorney on call. A notice date reaches the case team.

The agent answers office hours from your list and uses the on-call roster for nights and weekends. It never predicts an outcome.

An immigration attorney answering service for calls that can't wait

What is an immigration attorney answering service?

An immigration attorney answering service answers an immigration law office's phone, and the call it exists for is a family saying someone was detained. This voice agent gets those details to the attorney on call, nights and weekends included, and gives no legal advice.

  • Read office hours
  • Find the attorney on call
  • Save an urgent matter
  • Log a notice date
  • Page the immigration attorney

What happens when a relative is detained on a Saturday night?

The agent says it can't give legal advice, then asks for the person's full name, where they are held and the A-number if the caller has it. It pages the attorney on call at once and transfers the caller when someone picks up.

My brother was detained and we don't know what to do.

I'm sorry. I can't give legal advice, but I can reach the attorney on call. What is your brother's full name, and where is he held?

Rafael Duarte. He's at the Dalton facility. I don't have his A-number.

What if the attorney doesn't answer the page?

The agent saves a priority message with the person's name, the facility and the family's number, and tells the caller it's saved. It won't promise when the attorney will call, because it can't know.

  • Detained brother, attorney connected3:12
  • Detention call, priority message2:26
  • Hearing notice, next Tuesday1:58

Can an answering service for immigration attorneys explain a notice?

No. It saves the notice type and the date on it for the case team, and it doesn't explain the notice or predict an outcome. Office hours come from your list, and the on-call roster covers nights and weekends.

Detention routed to the attorney

When a caller reported a detained relative, did the agent page or transfer to the attorney on call, or save a priority message if nobody answered?

An answering service for immigration lawyers, nights and weekends

An immigration practice gets calls where the facts are few and the stakes are high. The agent's job is to get those facts to an attorney without saying more than it should.

Detention calls page the attorney at once

As soon as the agent has the name and location, the attorney on call gets a page with those details. The family doesn't wait for the office to open.

A-numbers are welcome and not required

Many relatives won't have it. The agent takes it if offered, says that's all right if not, and moves on to a name and a number.

No answer still leaves a trail

If the page goes unanswered, a priority message marked first holds the person's name, facility and the family's number for the attorney on call.

Hearing dates reach the case team

A confused client reading a notice over the phone gets the type and date logged under a reference, so your team sees the date on it.

Weekend callers learn who's on call

The agent reads the roster, so a family asking what to do if it happens on a Saturday hears that they can call this number and who can be paged.

It never predicts an outcome

The agent won't advise, explain a notice or guess at what happens to a case. When a family asks when the attorney will call, it says it can't promise a time.

Patient with a frightened relative

A family calling about a detention is scared and piecing facts together. Cartesia's speech models give them time and take the details as they come.

  • $0.03per minute
  • #1on Speech Agent Arena and EVA-Bench
  • 24/7answers every call, at any hour

Stays with a caller mid-panic

People break off, check with someone in the room and come back with a facility name. The agent gives them that time and stays quiet until they're done.

A short list and your LLM

The LLM you select reads hours and the on-call roster, logs notice dates, saves urgent matters and pages the attorney. Its instruction forbids predicting an outcome.

Calm when the caller isn't

Clear, even speech matters most to someone hearing it through panic. Test library voices with your office's greeting before you settle on one.

Which option should answer an immigration office's night line

Every immigration law firm answering service gets judged on the detention call. Offices usually rely on a live service, a mailbox or a personal cell.

Cartesia agentLive answering serviceVoicemail
Takes a detention call at nightYes, name, location and A-numberYes, if the operator knows what to askOnly what the family leaves
Pages the attorney on callRight away, then transfersUsually, from your on-call listNo
Stays out of legal adviceBy instruction, on every callDepends on the operatorYes, it says nothing
Logs a notice dateSaved for the case team with a referenceOften a message by emailIf the caller says the date clearly
A person for a frightened familyNo, it says it's an AIYes, a human voice on the lineNo

See which calls got a detention to an attorney

Every call is recorded and transcribed. See which detention calls reached the attorney on call and which ended with a priority message.

Launch an immigration law answering service in three steps

Start building

  1. Clone the Immigration urgent line

    Set up your copy with your office hours, your attorneys and your on-call roster.

  2. Connect your roster and case records

    Link Clio, MyCase or Google Calendar through tools you configure, add paging, and forward the office number.

  3. Rehearse a Saturday detention

    Call as a relative with no A-number, then let the page go unanswered. Check that the priority message holds the name and facility before you go live.

Enterprise-grade security

  • HIPAA compliant badge

    HIPAA compliant

  • SOC 2 Type 2 badge

    SOC 2 Type 2

  • GDPR badge

    GDPR

Immigration law answering service FAQs

What is an immigration attorney answering service?

An immigration attorney answering service answers an immigration law office's phone. This one is a voice agent. It takes a detained relative's details, pages the attorney on call and logs notice dates.

How much does an immigration attorney answering service cost?

An immigration attorney answering service costs $0.03 per minute of call time for the agent, so a three-minute call is $0.09 in agent time. LLM usage is billed separately, and a Cartesia phone number adds $0.014 per minute, or nothing if you bring your own Twilio account or SIP trunk. The free plan includes $1 of agent calls a month, so you can test the agent before you pay. See pricing.

Can it give immigration advice or explain a notice?

No. The agent can't give legal advice, explain a notice or predict an outcome. New-client intake is covered on the AI legal assistant page.

What does it do when a family member is detained?

The agent takes the name, location and A-number and pages the attorney on call. It transfers the caller to whoever picks up, or saves a priority message, and you control exactly when else the agent transfers.

Can it log a hearing notice date?

Yes. The agent saves the notice type and the date on it for the case team, without explaining the notice.

Does it answer nights and weekends?

Yes. The agent answers office hours from your list and uses the on-call roster for nights and weekends.

Does it connect to Clio, MyCase or Google Calendar?

Yes. The agent reads the on-call roster and saves notice dates through tools you configure.

How is it different from an AI receptionist?

A receptionist covers daytime booking and routing. This agent handles calls that can't wait until morning, as the AI receptionist guide explains.

Find your voice

Talk to an expert.

Connect with a member of our team and learn how Cartesia can help you build world-class voice experiences.

Contact Sales

Start building.

Access our models via API and bring an agent into production with our SDKs and developer tools.

Try Cartesia

We’re hiring!

Build the future of interactive intelligence

Careers page