Managed Agents / Receptionist / Staffing receptionist
#1 on EVA-BenchEVA-Bench is ServiceNow's independent benchmark for voice agents in enterprise workflows like customer support. It scores each agent on how accurately it completes the task and on the caller's experience.
#1 on Speech Agent ArenaSpeech Agent Arena is Artificial Analysis' independent benchmark for grading speech to speech models on enterprise tasks using human evaluators.
AI receptionist for staffing agencies that gets workers to the right site.
Confirm first-day assignments, read site details from the record, and log each worker's confirmation.
Trusted by leading teams
Ranked #1
on EVA-Bench and Speech Agent Arena
Get every worker to the right site on time
Workers hang up knowing where to report, when and what to bring, and the branch sees who is set for the morning.
The agent matches the worker ID and date of birth to a worker record, then finds tomorrow's shift.
The agent reads the address, report time, supervisor and what to bring from the assignment, and says when a detail is missing.
The agent logs that the worker confirmed the site, time and what to bring, so the branch sees who is set for the morning.
The agent answers parking, break and dress questions from the site instructions, so workers don't call the branch again the night before.
Night-before calls and the AI receptionist for staffing agencies
What is an AI receptionist for staffing agencies?
An AI receptionist for staffing agencies answers the branch line and takes the calls that come before a first shift. This one reads a worker's site details from the assignment and logs their confirmation for the branch.
- Find the assignment
- Read the site instructions
- Log the worker's confirmation
- Log a no-show report
- Transfer to the coordinator
What happens when a worker calls the night before a warehouse start?
The agent matches the worker ID and date of birth, then reads the address, report time, supervisor and what to bring. Parking and breaks come from the same site instructions. A missing detail goes to the coordinator as a question.
So where do I report?
get_site_instructionsDock 3, 6:30 AM, Marguerite Sol; ID, shoes
Report to warehouse dock 3 at 6:30 a.m. and ask for Marguerite Sol. Bring photo ID and safety shoes.
Can a staffing agency receptionist give pay rates or fill a no-show?
No. No tool reads pay rates or wage statements, so the agent offers a coordinator call. When a client reports a no-show, it logs the time and rings the coordinator. It doesn't contact the worker or pick a replacement.
- First-day details, worker 77121:52
- Worker confirmation logged0:48
- Parking and lunch questions0:44
What the branch sees by morning
A first shift goes wrong in small ways, like a wrong dock or missing boots. These three cards are about catching that before 6:30.
You know who's set for the shift
Each worker's confirmation is logged with a reference, so your morning starts from a list and not a round of phone calls.
Workers get answers the night before
Dock, supervisor, parking and lunch all come from the site instructions, whenever the worker thinks to ask.
Pay questions go to a person
The agent can't read a pay rate or a wage statement, so it offers a call from the coordinator.
Clear enough for a worker writing it on their hand
Workers call from a bus or a shift at another job, and they need a dock number and a time to land the first time.
- $0.03per minute
- #1on Speech Agent Arena and EVA-Bench
- 24/7answers every call, at any hour
Waits while they find the ID
A worker digs through texts for a worker ID or goes to grab a pen. The agent holds until they're back.
Reads the record, then logs it
Set the LLM, and let the tools do the record work of finding the assignment, reading site instructions and logging confirmations and no-shows.
Slow on the details that matter
Test library voices on an address and a 6:30 start. The right one stays easy to follow on a bad phone line.
Who answers the branch line after five
Most branches rely on recruiters during the day and a mailbox after that.
| Cartesia agent | Recruiter at the branch | Branch voicemail | |
|---|---|---|---|
| A call at 9 p.m. before a first shift | Answers it | Usually gone for the day | Takes a message |
| Reads site details | From the assignment, after the ID check | Yes, if the order is at hand | No |
| Logs who confirmed | Yes, with a reference | When they have a minute | No |
| Fills a no-show | No, logs it and rings the coordinator | Yes, that's the job | No |
| Pay questions | No, offers a coordinator call | Yes | No |
See which calls got the worker ready for their first shift
Every call is recorded and transcribed. See which calls gave the worker the site, time and what to bring, and which need the coordinator to call back.
Launch a staffing agency receptionist in three steps
Start buildingClone the branch front desk
Set this agent up with your agency's name and the details each assignment carries.
Connect assignments
Link your assignment records and site instructions through tools you configure, set the coordinator's number, then forward your branch line to the agent.
Play a worker and a client
Call as a new worker with a test ID, then as a client reporting a no-show. Read both transcripts before you go live.
Enterprise-grade security
HIPAA compliant

SOC 2 Type 2

GDPR
Staffing receptionist FAQs
What is an AI receptionist for staffing agencies?
An AI receptionist for staffing agencies answers a staffing branch's phone. This one confirms a worker's first-day assignment from the record, answers site questions and logs client no-show reports. The AI receptionist page covers the general case.
Can an AI receptionist for staffing agencies confirm a first-day assignment?
Yes. After the worker ID and date of birth match, the agent reads the address, report time, supervisor and what to bring from the assignment, says when a detail is missing, and logs the worker's confirmation.
Can the agent answer parking, break and dress questions?
Yes, from the site instructions on the assignment, so workers don't call the branch again the night before.
Can an AI receptionist for a staffing agency tell me my pay rate?
No. The agent cannot read pay rates or wage statements, so it offers a call from the coordinator.
What does the agent do when a client reports a no-show?
It logs the report with the time of the call and rings the branch coordinator. It does not contact the worker or pick a replacement.
Who is responsible for worker data with an AI receptionist for staffing agencies?
Your agency is, and it decides what the agent may share. The agent reads an assignment only after the worker ID and birth date match.
How is a staffing branch agent different from an AI answering service?
An AI answering service takes messages and after-hours calls. This agent works the branch front desk from your assignment records.
Can the agent transfer a caller to the branch coordinator?
Yes. No-shows and missing details go to the branch coordinator, and you control exactly when else the agent transfers.
How much does an AI receptionist for staffing agencies cost?
A first-day call is short, and you pay by the minute. The agent is $0.03 per minute of call time, so a two-minute assignment call is $0.06 in agent time. LLM usage is billed separately, and a Cartesia phone number adds $0.014 per minute, or nothing if you bring your own Twilio account or SIP trunk. The free plan includes $1 of agent calls a month, so you can test the agent before you pay. See pricing.
Find your voice
Talk to an expert.
Connect with a member of our team and learn how Cartesia can help you build world-class voice experiences.
Start building.
Access our models via API and bring an agent into production with our SDKs and developer tools.
We’re hiring!
Build the future of interactive intelligence
Careers page
Skylar
Corey
Jessica