Managed Agents / Real estate and property management
#1 on EVA-BenchEVA-Bench is ServiceNow's independent benchmark for voice agents in enterprise workflows like customer support. It scores each agent on how accurately it completes the task and on the caller's experience.
#1 on Speech Agent ArenaSpeech Agent Arena is Artificial Analysis' independent benchmark for grading speech to speech models on enterprise tasks using human evaluators.
AI for real estate: voice agents that book tours and answer residents.
Answer listing questions, book tours, and log resident repairs.
Trusted by leading teams
Ranked #1
on EVA-Bench and Speech Agent Arena
Book more tours and handle every resident call
Each call ends with a defined outcome, like a listing question answered, a tour booked, a repair logged, or a rent payment link sent.
The agent reads open units, rent, and pet rules from your listings, so prospects get the facts on the first call.
The agent offers the tour times your calendar returns and saves the booking with the prospect's name and pets.
The agent takes the unit and the problem, saves a work order in your property system, and reads back the reference.
The agent reads the resident's balance and texts a secure link to pay it.
AI for real estate that picks up the leasing phone
What is AI for real estate?
AI for real estate covers listing copy, marketing, website chat and the phone. This page is about the phone, which writing tools can't answer. The agent takes a property company's calls and works from your unit, tour and resident records.
- Find units and pet policy
- Find tour times
- Book a tour
- Log a resident repair
- Read the rent balance
Can an AI agent for real estate tell prospects from residents?
Yes, with its first question. Prospects hear open units, rent and pet rules from your records and get a tour time from your calendar. Residents get a repair logged with a reference, or hear their balance and receive a secure payment link by text.
Is the two-bedroom at Millrace Court still available? I have a dog.
find_units2B open on the 1st, $1,850, dogs to 75 lb
Yes, unit 2B opens on the 1st at $1,850 a month. What size is your dog?
Is this an AI chatbot for real estate?
No, it's a voice agent. A chatbot waits on your website, and this answers the phone while the listing is still open on a prospect's screen. A caller with a lab hears the weight limit, then picks from the tour times your calendar returns.
- Two-bedroom with a dog, tour booked3:52
- Leaking faucet in unit 3C2:05
- November rent, unit 3C1:31
Is this one of the AI tools for real estate agents who sell homes?
No, it suits leasing and resident calls. Applications, offers and rent changes go to your leasing office, and it never describes a neighborhood or who lives there. Agents selling homes should look at the AI real estate assistant, which books viewings from listing fields.
Resolved on the call
Did the agent resolve the caller's request before the call ended, without a transfer?
What a leasing team gets back from the phone
The best AI for real estate takes work off a specific desk. Leasing staff repeat availability and pet rules all day while residents wait on repairs, so that's where this agent starts.
Prospects get facts while they're still looking
Open units, rent and pet limits come from your listing records, so a caller with a lab hears the weight limit on the first call.
Tours go on the calendar during the call
Callers pick from times your calendar returns, and the prospect's name and pets save with the booking.
Repairs get a reference number
A resident gives the unit and the problem. A work order saves in your property system, and the resident hears the reference read back.
Rent questions end with a link
A resident hears their balance and gets a secure payment link by text, which saves a trip to the office.
One line for both kinds of caller
The first question sorts prospects from residents, so nobody sits through the wrong script.
It stays out of neighborhoods and negotiations
Who lives in an area, an offer or a rent change are all off limits. Those calls transfer to your leasing office.
Voice AI that keeps up with a caller reading a listing
People call while driving past a building or scrolling the listing. Cartesia's speech models hold that conversation.
- $0.03per minute
- #1on Speech Agent Arena and EVA-Bench
- 24/7answers every call, at any hour
Lets a caller look it up
A prospect pauses to find the listing, and a resident goes to check the faucet. The agent waits out the gap and picks up where they left off.
Records first, then your LLM
Select your LLM, then connect the tools that find units, check tour times, book a tour, save a work order and read a rent balance.
Sounds like your leasing desk
Pick a library voice for your communities, friendly enough for a tour and steady enough for a rent question.
Voice agent, website chatbot or the leasing desk
AI for real estate agents often means writing tools. For calls, these are the options a property company usually weighs.
| Cartesia agent | AI chatbot on your site | Leasing office staff | |
|---|---|---|---|
| Answers a phone call | Yes, at any hour | No, it lives on your website | During office hours, when free |
| Reads open units and pet rules | From your records on each call | Usually, if it's tied to your listings | Yes, from memory or the system |
| Books a tour | On your calendar, during the call | Often sends a form or a link | Yes, between other tasks |
| Logs a resident repair | Saves a work order with a reference | Sometimes, through a web form | Yes, by hand |
| Handles a rent negotiation | Transfers to the leasing office | Usually hands off to a person | Yes, and they should |
| How you pay | $0.03 a minute, LLM usage on top | Usually a monthly subscription | Salary and benefits |
See which calls resolved the caller's request
Every call is recorded and transcribed. See which calls answered a listing question, booked a tour, logged a repair, or took a rent payment.
Launch a real estate voice agent in three steps
Start buildingClone the Leasing line
Copy the agent, then add your communities, pet policies, tour rules and the emergency number for flooding, fire or gas.
Connect listings, calendar and ledger
Link your listings, tour calendar, work orders and rent ledger through tools you configure, then forward your leasing number to the agent.
Run a prospect and a resident
Call about a two-bedroom with a dog, then as a resident in 3C with a leak. Check that the tour and the work order both saved.
Enterprise-grade security
HIPAA compliant

SOC 2 Type 2

GDPR
Real estate and property management FAQs
What is AI for real estate?
AI for real estate here means voice agents that answer a property company's phone. They answer listing and pet policy questions, book tours, log resident repairs and take rent payments. You decide which systems the agent can use and what it's allowed to do.
Can the agent tell prospects from residents?
Yes. The agent asks whether the caller lives there or is looking for a place, then books a tour or helps with the resident's request.
How does AI for real estate answer questions about a neighborhood?
It reads the unit's facts from your listings and never describes who lives in an area, in line with the Fair Housing Act.
Who is this agent built for, property managers or real estate agents?
Property managers. This page covers leasing tours, unit and pet rules, repairs and rent. For AI for real estate agents who sell and show homes, see AI real estate assistant, and for a brokerage's sign calls and showing requests, see real estate answering service.
Can AI for real estate take rent payments by phone?
Yes. The agent reads the resident's balance and texts a secure link to pay it.
Can Cartesia work with our property management software?
Yes. The agent connects to your listings, tour calendar, work orders and rent ledger through tools you configure.
Can the agent hand a caller over to a person?
Yes. Rent changes, applications and offers go to the leasing office, and flooding, fire or gas smells go to your emergency number. You control exactly when else the agent transfers.
Which AI is good for real estate?
Which AI is best for real estate depends on the job. Writing tools suit listing copy and marketing, a chatbot suits website visitors, and a voice agent suits the phone. If your calls are about units, tours, repairs and rent, this agent handles them from your records. If you sell homes, see the AI real estate assistant.
How do you use AI for real estate?
Start with one repeated task. For a property company that is often the phone. Point your leasing number at the agent, give it your unit list, pet policy and tour calendar, and test a few calls. It answers from those records and transfers applications and offers to your leasing office, so you can widen its job once the transcripts look right.
What is the best AI agent for real estate teams?
The best AI agent for a real estate team reads your records and stops where you tell it. Check that it answers only from your listings, books on your calendar, refuses to describe neighborhoods and hands offers to a person. Then call it yourself. The sample property manager on this page takes a test call.
How to use AI for real estate agents
Start with the calls you miss during showings. An AI real estate assistant answers from your listing fields and books viewings, while writing tools cover listing copy. The agent on this page suits leasing teams, so agents who sell should begin there. Read the transcripts, then widen what it handles once calls go the way you want.
How to use AI for real estate lead generation
Use it to reach leads faster by phone. AI lead follow-up calls back web forms and missed calls nobody returned, and real estate lead follow up rings open house visitors the next day. Neither one finds new leads, so keep your marketing running.
Who has the best AI tools for real estate agents?
No single company has the best tools for every job. Writing tools suit listing copy, and voice agents suit the phone. For calls, judge a tool by whether it answers from your listing fields, books on your calendar and hands offers to a person. You can test that yourself with the AI real estate assistant.
How much does AI for real estate cost?
Billing follows call minutes, so a tour booking and a rent question each cost only the time they take. The agent is $0.03 per minute of call time, and LLM usage is billed separately. A Cartesia phone number adds $0.014 per minute, or nothing if you bring your own Twilio account or SIP trunk. The free plan includes $1 of agent calls a month, which lets you try the leasing line before you pay. See pricing.
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