Managed Agents at Previously $0.06 $0.03/minManaged Agents are Previously $0.06 $0.03/min.

ServiceNow#1 on EVA-Bench

Artificial Analysis#1 on Speech Agent Arena

Hair salon answering service that books stylists while they work.

Book the right stylist and service, note late clients, and reach the owner about a complaint.

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Ranked #1

on EVA-Bench and Speech Agent Arena

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Book every caller while your stylists are busy

Clients book a time that fits their stylist and service, and complaints reach the owner.

The agent asks for the stylist and the service, then offers only openings that stylist has, long enough for that service.

Why a hair salon answering service books by stylist

What is a hair salon answering service?

A hair salon answering service answers your phone while every stylist has their hands in someone's hair. This one is a voice agent that books by stylist and service, notes late clients for their stylist, and gets complaints to the owner.

  • Find a stylist's openings
  • Book the appointment
  • Note a late client
  • Request an owner callback
  • Transfer to the salon owner

Why can't a message-taker book a full color?

Clients rarely ask for 'a haircut'. They want Joss on Saturday for a full color, and that takes two and a half hours. The agent offers only openings that stylist has free for the full service, books under the stylist and reads the reference back.

Can I get a color appointment with Joss on Saturday?

find_stylist_openingsJoss Sat: 9:00, 1:00 for 2.5 hours

A full color takes two and a half hours. Joss has 9:00 or 1:00 on Saturday. Which would you like?

Can an AI receptionist for salons handle a late client?

Yes. It notes the delay for the stylist and tells the client the stylist decides whether the time still works. That keeps the phone away from the chair and leaves the decision with the person who knows how long the service takes.

  • Full color booked with Joss2:04
  • Cut openings, Tamsin on Friday1:15
  • Late client, Rhoda Finch0:52

Will it quote a color correction or offer a refund?

No. The agent won't quote a correction, promise a result or agree to a refund. It rings the salon owner, or requests a callback if the owner is with a client. Square, Mindbody and Google Calendar connect through tools you configure, and you choose what it may book.

Appointment booked

Did the client book a stylist and a service before the call ended?

Stylists stay with the client in the chair

Every time a stylist stops to answer the phone, the person in the chair waits. These are the calls that stop interrupting them.

Clients book the stylist they came for

Asking for a name first puts loyal clients in the right column of the book.

A color never lands in a cut slot

Openings come back sized to the service, so two and a half hours of color can't end up in a short gap.

Late clients reach the stylist first

A twenty-minute delay goes to the stylist as a note, and the stylist decides what still fits.

Unhappy clients reach the owner

Orange highlights go to the owner by phone or callback, so a complaint doesn't sit in a voicemail box.

Calls after the last client still book

Clients think about their hair at odd hours. The agent books those calls from the same calendar your stylists see.

It won't judge a color job

Correction quotes and promises about a result don't come from this line. The owner sees the hair first.

Unfazed by a client calling from school pickup

Clients call between meetings and from the car line. Cartesia's speech models handle the interruptions.

  • $0.03per minute
  • #1on Speech Agent Arena and EVA-Bench
  • 24/7answers every call, at any hour

Waits while they check their week

A client looks for a free Saturday and says hang on. The agent hangs on.

Stylist first, then the right slot

Choose the LLM and give it the tools to find a stylist's openings, book the appointment, note a late client and request an owner callback.

As warm as your front desk

Your salon has a feel. Go through the library and keep the voice your regulars would recognize as yours.

The phone during a fully booked Saturday

Most salons cover the phone one of these ways. Online booking helps, and plenty of clients still call.

Cartesia agentStylist between clientsOnline booking link
Interrupts a serviceNoYes, every time it ringsNo
Books the right stylistAsks, then checks that calendarYesYes, if the client picks correctly
Matches time to service lengthOnly full-length openingsKnows it by heartUsually, if services are set up
Late client on the wayNotes it for the stylistYes, if they hear the phoneNo
Knows a client's hair historyNo, the stylist knows thatYes, nobody does this betterNo
How you pay$0.03 per minute plus LLM useLost time with clientsUsually part of your salon software

See which calls booked a stylist

Every call is recorded and transcribed. See which calls booked a stylist and service, which noted a late client, and which ended without a booking.

Launch an AI salon answering service in three steps

Start building

  1. Clone the Salon front desk

    Copy the agent, then add your hours, address, stylists and the service list with lengths.

  2. Connect your booking calendar

    Link Square, Mindbody or Google Calendar through tools you configure, then forward the salon's number to the agent.

  3. Book a full color

    Ask for a color with one stylist on Saturday, then call as a late client and as an unhappy one. Check the book and the owner's phone.

Enterprise-grade security

  • HIPAA compliant badge

    HIPAA compliant

  • SOC 2 Type 2 badge

    SOC 2 Type 2

  • GDPR badge

    GDPR

Salon answering service FAQs

What is a hair salon answering service?

A hair salon answering service answers the salon phone while stylists are with clients. This one is a voice agent that works as a virtual receptionist. It books by stylist and service, notes late clients for their stylist and sends complaints to the owner.

How much does a salon answering service cost?

A salon answering service costs $0.03 per minute of call time for the agent, so a three-minute call is $0.09 in agent time. LLM usage is billed separately, and a Cartesia phone number adds $0.014 per minute, or nothing if you bring your own Twilio account or SIP trunk. The free plan includes $1 of agent calls a month, so you can test the agent before you pay. See pricing.

Can a salon answering service book by stylist?

Yes. The agent asks which stylist, service and day the client wants, and offers only openings that stylist has free for the full length of the service, so a color never lands in a cut slot. It reads the reference back.

What does a salon answering service do when a client is running late?

The agent notes how late the client is for their stylist and says the stylist decides whether the time still works.

Can a salon answering service quote a color correction or promise a result?

No. The agent reads your service list, and the owner handles anything beyond it.

Can the agent put an unhappy client through to the salon owner?

Yes. For a complaint or a color correction the agent rings the owner. If the owner is with a client, it requests a callback with the client's name and number. The owner decides on any fix or refund.

Does a salon answering service connect to Square, Mindbody or Google Calendar?

Yes. The agent books into your calendar through tools you configure, and you choose which stylists and services it may book.

What can a salon answering service do that a basic answering service can't?

This agent books into your calendar while your stylists work. For booking at larger volume, see AI appointment scheduling.

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