Managed Agents at Previously $0.06 $0.03/minManaged Agents are Previously $0.06 $0.03/min.

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Chiropractic answering service that books new accident patients.

Book first visits after an accident, move regular adjustments, and get claim questions to your coordinator.

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Get accident patients booked and keep regulars on schedule

Accident callers get a first visit, regulars move adjustments, and claim questions reach your coordinator.

The agent answers hours, forms and what to bring from your information, and saves a coordinator callback for coverage questions.

Chiropractic answering service for offices where the doctor can't stop to pick up

What is a chiropractic answering service?

A chiropractic answering service picks up while the doctor is adjusting and the front desk is checking someone out. This one holds first visits for accident patients, moves regular adjustments and gets claim questions to your insurance coordinator, working from the hours and times you give it.

  • Find new-patient times
  • Hold a first visit
  • Find the visit and new times
  • Move an adjustment
  • Request a coordinator callback

What happens when an accident patient calls?

They hear your red-flag question first, then give the accident date, the insurer and where it hurts. The agent holds a new-patient time after a yes, and those details stay with the visit. These callers often book with whichever office answers, so the pickup counts.

I was in a car accident last week and my neck hurts.

I'm sorry. Any severe numbness, weakness or trouble breathing? If not, when was the accident, and which insurer?

No, just stiff. Last Tuesday, with Fenwick Mutual.

Can regulars move an adjustment without a callback?

Yes. A patient on a weekly plan gives a name, hears open times and picks one, and only then does the agent release the old slot. When nobody answers that call today, Thursday's visit can quietly disappear from your schedule.

  • First visit held, auto accident2:44
  • Thursday adjustment moved1:35
  • Claim question, coordinator connected1:58

What won't a HIPAA compliant chiropractic answering service do?

It won't say whether treatment is needed or whether a policy will pay. Claim questions go to your coordinator with the claim number and adjuster's name, and severe numbness gets your 911 script. Cartesia is HIPAA compliant and signs a BAA with healthcare customers.

First visit held

Did a caller who reported an accident hold a first visit, with the accident date and insurer recorded, before the call ended?

Where a chiropractic office gets its phone time back

Most of the phone work here is scheduling and claims. The agent covers the first and gets the second to the right desk.

Accident details ride with the visit

The hold saves the accident date and insurer beside the appointment, so your team sees them before the new patient sits down.

Regulars keep their rhythm

Someone moving an adjustment gets new times on the call, and the old slot opens for another patient once they choose.

Adjusters reach the coordinator

On a records question, the agent gathers the claim number and adjuster's name before it rings your insurance coordinator.

New patients know what to bring

Callers hear your list, such as photo ID and the claim number, so a first visit doesn't stall at the desk.

Red-flag symptoms get your script

Severe numbness, weakness or trouble breathing triggers the 911 script you approved, ahead of any talk about booking.

No promises on treatment or claims

The agent never tells a caller they need care or that a policy will pay. Those answers belong to the doctor and the coordinator.

Ready for a caller with a stiff neck and a claim letter

Accident callers are sore, a little rattled and reading details off paperwork. The conversation has to move at their pace.

  • $0.03per minute
  • #1on Speech Agent Arena and EVA-Bench
  • 24/7answers every call, at any hour

Waits while they find the claim

Callers dig through a glovebox or an email for a claim number. The agent stays quiet until they read it out.

Your visit types, your LLM

Select the LLM. It works through tools that find new-patient times, hold a first visit, move an adjustment and ring the coordinator.

Sounds like your clinic

Pick a voice from the library that suits a neighborhood office, so a regular calling to reschedule doesn't feel handed off.

Three ways to cover a chiropractic phone

In a small clinic the choice is usually between the person at the desk, a mailbox, or something that picks up when that person can't.

Cartesia agentFront desk aloneVoicemail
Phone rings during checkoutAnswers right awaySomeone waits, on one end or the otherCaller leaves a message, or doesn't
Accident caller on a SaturdayHolds a new-patient time with claim factsUsually reached Monday if the desk is closedOften calls the next clinic
Moving an adjustmentDone on the call, old slot releasedDone on the call when staff are freeStaff call back and trade messages
Claim questionClaim number taken, coordinator rungHandled directly between patientsA message for the coordinator
Long-time patient who wants to chatTakes the request and moves onKnows them by name and historyNo
How you pay$0.03 a minute, with LLM usage and telephony on topWages you already payFree, though calls can go unreturned

See which calls booked a first visit

Every call is recorded and transcribed. See which calls held a first visit with the accident details, which moved an adjustment, and which ended without a time.

Launch an AI chiropractic answering service in three steps

Start building

  1. Clone the chiropractic front desk

    Bring this agent into your account and add your hours, what to bring and the new-patient times you want offered.

  2. Connect your schedule and coordinator

    Wire the time lookup and hold steps to your schedule through tools you configure, add the coordinator's line and forward your number.

  3. Call in a fender bender

    Report a crash from last week, hold a first visit, then ask about a claim. Confirm both transcripts before you go live.

Enterprise-grade security

  • HIPAA compliant badge

    HIPAA compliant

  • SOC 2 Type 2 badge

    SOC 2 Type 2

  • GDPR badge

    GDPR

Chiropractic answering service FAQs

What is a chiropractic answering service?

A chiropractor answering service run by a voice agent. It answers a chiropractic clinic's phones, holds first visits with the accident details, moves adjustments and rings your insurance coordinator for claims.

How much does a chiropractic answering service cost?

A chiropractic answering service costs $0.03 per minute of call time for the agent, so a three-minute call is $0.09 in agent time. LLM usage is billed separately, and a Cartesia phone number adds $0.014 per minute, or nothing if you bring your own Twilio account or SIP trunk. The free plan includes $1 of agent calls a month, so you can test the agent before you pay. See pricing.

Can a chiropractic answering service say if I need treatment or if my claim is covered?

No. The agent records what the coordinator needs and offers a visit. Intake forms belong to an AI intake agent.

What does a chiropractic answering service do if a caller reports numbness after an accident?

It reads your 911 script for severe numbness, weakness or trouble breathing. It is not an emergency service.

Can a chiropractic answering service handle patient information under HIPAA?

Yes. Cartesia is HIPAA compliant and SOC 2 Type II certified, and signs business associate agreements with healthcare customers. More on the HIPAA answering service page.

How is a chiropractic answering service different from a general AI answering service?

This agent offers new-patient times, saves the accident details with the visit and routes claim calls to your coordinator. The AI answering service page covers the general case.

Can the agent transfer calls to the insurance coordinator?

Yes. The agent takes the claim number and the adjuster's name and rings the insurance coordinator with them.

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