Managed Agents at Previously $0.06 $0.03/minManaged Agents are Previously $0.06 $0.03/min.

ServiceNow#1 on EVA-Bench

Artificial Analysis#1 on Speech Agent Arena

Financial services voice agents that resolve issues and delight customers.

Stop fraudulent charges, fix account problems, and recover missed payments.

Talk to salesStart building

Trusted by leading teams

ServiceNowArtificial Analysis

Ranked #1

on EVA-Bench and Speech Agent Arena

ServiceNow
Indeed
SpeakX
Supernova
1Point1
ELSA

Stop fraud, fix account problems, and recover payments

Each call ends with a defined outcome, like a fraudulent charge reversed, an account problem fixed, an application finished, or a missed payment recovered.

When your fraud system flags a charge, the agent calls the cardholder and confirms whether he authorized it. If he didn't, it blocks the card, reverses the charge, and orders a replacement.

Fundamento powers voice agents for lenders and insurers in India with Cartesia.

Outbound calls per month
20M+
Peak calls in a single minute
5,000
Lift in loan journey completions for a major lender
42%
Time-to-first-byte than competing providers tested
2x faster
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Built on best-in-class speech models

Cartesia handles listening, turn-taking and interruptions. You bring the instructions, the LLM and the tools.

  • $0.03per minute
  • #1on Speech Agent Arena and EVA-Bench
  • 24/7answers every call, at any hour

Natural turn-taking

The agent lets callers finish, handles interruptions and pauses, and never talks over anyone.

Your choice of LLM and tools

Pick the LLM that is best suited for your agent's job, and give it tools to take action.

A voice that fits your brand

Pick from a library of natural, expressive voices so every call sounds like your company.

See which calls resolved the caller's request

Every call is recorded and transcribed. See which calls stopped a fraudulent charge, fixed an account problem, or recovered a payment.

Launch a financial services agent in three steps

Start building

  1. Clone the template

    Copy this use case into your Cartesia account and edit the instructions to match your policies.

  2. Connect your systems

    Connect the agent to the systems it needs, then give it a Cartesia phone number or bring your own.

  3. Test the agent, then go live

    Place test calls from the browser, read the transcripts, and score calls with your own metrics.

Enterprise-grade security

  • HIPAA compliant badge

    HIPAA compliant

  • SOC 2 Type 2 badge

    SOC 2 Type 2

  • GDPR badge

    GDPR

Financial services FAQs

What can a voice agent do for banks, lenders and insurers?

It stops fraudulent charges, fixes account problems like a declined card or an unknown fee, finishes stalled loan applications and insurance paperwork, and recovers missed payments. It works using the tools you connect it to and within the rules you define.

Does the agent verify customers or make lending decisions?

The agent asks the verification questions you define, your systems check the answers, and it shares account details only after a check passes. Lending and coverage decisions stay with your rules and your team.

Can voice agents help with insurance calls?

Yes. The agent can chase a missing document, update a claim or application, and book a specialist callback at a time the customer picks. Coverage decisions and advice stay with your licensed staff.

Can Cartesia work with our current systems?

Yes. The agent connects to your card, account, and loan systems through tools you configure.

Can an agent hand a caller over to a person?

Yes. The agent can transfer calls to your team, and you control exactly when it does.

Can we support calls in different languages?

Yes. Cartesia agents speak 44 languages, so customers can talk to the agent in their own language.

What should we check before handling financial data?

Cartesia is SOC 2 Type 2 and GDPR compliant, and our Trust Center has the details your security team may ask for. Before connecting production accounts, review the data flow, access controls, and retention for your deployment with Cartesia, including how payment data is handled.

How should we measure a financial services voice agent?

Evaluate the agent against your key success criteria. For example, you can measure what percentage of calls the agent resolves without a transfer, or how much past-due balance it recovers.

How much does a financial services voice agent cost?

Agents are $0.03 per minute.

Find your voice

Talk to an expert.

Connect with a member of our team and learn how Cartesia can help you build world-class voice experiences.

Contact Sales

Start building.

Access our models via API and bring an agent into production with our SDKs and developer tools.

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