Managed Agents at ~~Previously $0.06~~ $0.03/minManaged Agents are ~~Previously $0.06~~ $0.03/min.See pricing

#1 on EVA-Bench

#1 on Speech Agent Arena

AI patient follow-up agents that call every patient after discharge.

Call every patient the day after a procedure, ask your checklist, and book the follow-up visit.

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Trusted by leading teams

Ranked #1

on EVA-Bench and Speech Agent Arena

Check on every patient the day after discharge

Patients get a check-in the day after discharge, and the agent asks only your clinical team's questions.

The agent calls your discharge list in your calling window and confirms it has the patient before any health question.

Patient follow up software that calls the day after a procedure

What is patient follow up software?

Patient follow up software contacts people after a procedure or discharge, checks how they're doing and gets anything worrying to a nurse. Many tools work through a text or a patient portal. This one places a phone call, so it reaches the knee surgery patient who never set up the portal.

Get the discharge list
Confirm the patient
Save the check-in answers
Book the follow-up visit
Transfer to the nurse line

How does a day-after check-in call go?

The agent dials your discharge list in your calling window and confirms name and date of birth before any health question. It asks your clinical team's checklist in order, from pain and fever to the wound, saves each answer as said, then books the follow-up visit your list asks for.

get_followup_listCase 5530, knee arthroscopy

Hi, this is Uma, an AI assistant calling for Alderglen Surgery Center. Am I speaking with Dana Whitfield?

Yes, this is Dana.

What happens if a patient reports a fever?

The checklist stops there. A fever or a bleeding wound on your flag list means the agent saves what it has and transfers to the nurse line. Asked whether itching is normal, it says it can't say and offers the same line, with no word on medicines or doses.

Check-in completed

Did the patient answer every checklist question before the call ended?

What if nobody picks up the follow-up call?

It leaves a message with only a callback number, saves the attempt and tries again in your next window, which keeps a busy day from quietly shrinking the list. Patient follow up software like this dials US numbers only.

Get the discharge list
Confirm the patient
Save the check-in answers
Book the follow-up visit
Transfer to the nurse line

Less chasing for nurses after discharge

This is the software patient follow up nurses hand the list to, so they can spend their time on the answers that need a nurse.

Works the whole discharge list

The list runs in your calling window, so the busiest surgery day doesn't decide who hears from you.

Flagged answers reach a nurse live

A fever or a bleeding wound moves the patient to the nurse line during the call, with the answers so far already saved.

Answers stay in the patient's words

Each answer saves as the patient said it, so the surgeon reads a pain score and a wound note without anyone retyping a call.

Follow-up visits get booked

The Monday 9:30 your surgeon asked for goes on the schedule before the call ends, which saves a second round of phone tag.

Missed calls come back around

Nobody home means a message with a callback number and no health details, then another try in your next window.

Your clinical team owns every question

The agent adds no questions and gives no advice. It won't tell a patient what an answer means, and a worried caller goes to a nurse.

An unhurried call for someone on the couch after surgery

Patients are sore, tired and sometimes on pain medicine. They answer slowly, and the call shouldn't rush them.

$0.03per minute
#1on Speech Agent Arena and EVA-Bench
24/7answers every call, at any hour

Gives them time to answer

A patient checking a dressing may go quiet for a while. The agent waits and doesn't repeat the question.

Your checklist, your LLM

Select the LLM and wire in the tools that get the discharge list, confirm the patient, save check-in answers and book the visit.

Sounds like your center

Choose a voice from the library that suits your center, so the check-in sounds like it comes from the people who did the procedure.

A phone agent beside nurse calls and text surveys

Patient portal software with follow up scheduling suits patients who log in. Centers usually weigh it against nurses on the phone and a call that can hold a conversation. Nurses still win on judgment.

	Cartesia agent	Nurse phone calls	Text or portal check-in
Working the whole list	Runs through it in your calling window	Often cut short by a busy day	Sends to everyone at once
Patient who skips the portal	Reaches any US phone number	Reaches them by phone	Usually misses them
Identity check	Name and date of birth before health questions	Nurse confirms by script	A login or a link
Patient reports a fever	Saves answers, transfers to the nurse line	Nurse handles it on the spot	Reply waits until someone reads it
Open-ended worry	Can't say what's normal, offers a nurse	A nurse can assess and reassure	Usually no reply
Booking the follow-up	Done on the call	Done on the call if the schedule is handy	Often a link or a separate call

See which calls completed a check-in

Every call is recorded and transcribed. See which calls completed the check-in, which booked a follow-up visit, and which patients still need a call.

Launch a patient follow-up agent in three steps

Start building

Clone patient follow-up
Bring the agent into your account and load your clinical team's checklist, flag list and calling window.
Get a Cartesia Number
We'll provision a free US phone number for you.
Limitations
US phone numbers only
Outbound calls to US numbers only
Name
e.g. My Agent Number
Inbound Agent (optional)
02
Connect discharges and scheduling
Tie the discharge list, saved check-ins and visit booking to your systems through tools you configure, then set the nurse line.
Report a fever on a test call
Have the agent call a staff phone, answer the checklist, then report a fever. Confirm the answers saved and the transfer rang the nurse line.

Enterprise-grade security

HIPAA compliant
SOC 2 Type 2
GDPR

Patient follow-up FAQs

What is patient follow-up software?

Patient follow-up software contacts patients after a procedure or discharge. This one is a voice agent. It calls each patient, asks your checklist, saves the answers to the patient record and books the follow-up visit.

Does AI patient follow-up software give medical advice?

No. It asks your questions, saves the answers, and gives no advice about symptoms, medicines, or doses.

Who writes the questions the agent asks?

Your clinical team writes the questions and the flag list, and the agent follows them in order.

What happens when a patient doesn't answer the follow-up call?

The agent leaves a message with only a callback number, saves the attempt, and calls again in your next window to finish the check-in.

Can it book the follow-up visit?

Yes. The agent books the follow-up visit your discharge list asks for on the same call.

Is AI patient follow-up software HIPAA compliant?

Yes. Cartesia is HIPAA compliant and SOC 2 Type II certified, and signs business associate agreements with healthcare customers. Details are in the Trust Center.

Can the agent transfer a patient to our nurse line?

Yes. When a patient gives an answer on your flag list, such as a fever or a bleeding wound, the agent saves the answers so far and transfers to the nurse line. You control exactly when else it transfers.

How much does AI patient follow-up software cost?

Each call bills for its own minutes, so a full check-in costs more than a short voicemail message. The agent is $0.03 per minute of call time. LLM usage is billed separately. A Cartesia phone number adds $0.014 per minute, or nothing if you bring your own Twilio account or SIP trunk. The free plan includes $1 of agent calls a month, so you can test the agent before you pay. See pricing.

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AI patient follow-up agents that call every patient after discharge.

Check on every patient the day after discharge

Call the day after discharge

Ask the checklist in order

Book the follow-up visit on the same call

Reach patients who miss the first call